Carrier FAQ

Question 1

How do I sign up as a carrier?

Accepted Answer

Head to the Carrier Sign Up page and create your account. You'll need your MC number, DOT number, and basic company info. Once registered, you can complete your carrier profile and start bidding on loads immediately.

Question 2

What authority and insurance do I need?

Accepted Answer

You must have active motor carrier authority issued by the FMCSA, a valid DOT number, and at minimum $1,000,000 in auto liability insurance and $100,000 in cargo insurance. We verify all credentials before approving bids.

Question 3

Is there a cost to join as a carrier?

Accepted Answer

No. Signing up and bidding on loads is completely free for carriers. We earn our fee from the shipper side — you keep your full agreed rate.

Question 4

What equipment types do you cover?

Accepted Answer

We specialize in open-deck freight: standard flatbed (48 ft and 53 ft), step-deck, lowboy/RGN, and conestoga. If you run any of these, you're a fit.

Question 5

How does the bidding process work?

Accepted Answer

Browse available loads on the Find Loads page or the Live Bid Board. When you find a load that fits your equipment and lane, submit a bid with your rate and an optional note. The shipper reviews bids and awards the load to their preferred carrier.

Question 6

Can I see the shipper's target rate before I bid?

Accepted Answer

Yes — when a shipper sets a target rate on their load, it's displayed in the bid modal so you can price your bid competitively.

Question 7

How quickly are loads awarded?

Accepted Answer

It varies by shipper, but most loads are awarded within a few hours of posting. Time-sensitive loads are often covered faster. You'll receive a notification the moment your bid is accepted or rejected.

Question 8

Can I withdraw a bid after submitting it?

Accepted Answer

Yes. As long as your bid is still in "pending" status and hasn't been accepted, you can withdraw it from the My Bids tab in your Carrier Dashboard.

Question 9

What happens if my bid is rejected?

Accepted Answer

You'll receive a notification letting you know. Rejections are nothing personal — shippers may have rate preferences or carrier relationships. Keep bidding; new loads are posted daily.

Question 10

Who handles the rate confirmation and paperwork?

Accepted Answer

Once your bid is accepted, Big League Hauling issues a rate confirmation with all load details, pickup/delivery info, and payment terms. You'll receive this before dispatch.

Question 11

What are your payment terms?

Accepted Answer

Standard payment is net 30 from receipt of a clean POD (proof of delivery). Quick pay options may be available — contact us to discuss.

Question 12

Do I need to provide a Certificate of Insurance (COI)?

Accepted Answer

Yes. Before your first load moves, we'll need a COI naming Big League Hauling as an additional insured. Your insurance agent can issue this quickly.

Question 13

What if there's a problem on the load — detention, lumper, or accessorial?

Accepted Answer

Contact your Big League Hauling broker immediately. We handle accessorial requests directly with the shipper and document everything. Don't leave the facility without authorization for extra charges.

Question 14

How do I update my equipment types or service states?

Accepted Answer

Log in and go to your Carrier Profile (accessible from the Carrier Dashboard). You can update your equipment types, service area states, contact info, and bio at any time.

Question 15

Can shippers see my profile?

Accepted Answer

Yes. Your public carrier profile shows your company name, verified badge, equipment types, service states, and rating. A strong profile helps you win more loads.

Question 16

How is my carrier rating calculated?

Accepted Answer

Ratings reflect shipper feedback after completed loads. Consistent on-time pickup and delivery, good communication, and clean PODs are the fastest way to build a strong rating.

Getting Started

Bidding & Loads

Operations & Compliance

Account & Profile

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